Self Storage Now: May/June 2008

ISSUE: May/June 2008

FEATURE

Internet Success:
Strategies For Building An Internet Presence
Customers are increasingly starting their
search for self storage stores on the
Internet. These expert ideas are sure to
help bring self storage stores top Internet
exposure, helping managers to gain more
customers and grow their businesses.
By Megan Eckert
Are You Being Served?
Tips For Great Customer Service In A Self Service Age
A growing number of self storage customers are taking the self service
route. However, the role of the manager remains vital and
top-notch customer service skills continue to be irreplaceable.
By Hal Moore
What’s New? What’s Next?
Keeping Up-To-Date On Industry Advances
Innovations are everywhere in the self storage business, so managers
must work to stay current with the latest industry advances and
trends. Keeping tabs on all that is new in the industry can help managers
and their sites stay competitive and successful.
By Terah Shelton
Keeping Tabs On Your Data?
The Rules And Regulations Behind Database Security
By Alta Walters and Tom Litton
9 Powerful Phrases To Memorize
By Tammy LeRoy