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In This Issue
First Quarter 2018
cover story
You Can’t Store That
Preventing The Storage Of Prohibited Items

By Erica Shatzer

feature stories

Time To Leverage Technology

Applying Shrewd Security Practices To Self-Storage

By Christine DeBord

Reaching The Millennial Market

Four Ways To Bring Them To Your Self-Storage Facility

By Stan Hosler

An Operations Perspective

Due Diligence When Your Facility Is Being Sold

By Vince Toenjes

Boosting Employee Retention

Five Pillars To Success As A Manager

By Jan Makela

Mobile Millennials

Is Your Business Smartphone Friendly?

By Samantha Nicole Traina

They Did What?

Coping Effectively With Customers Who Behave Badly

By Kate Zabriskie